E-Commerce and the Digital Economy Services

Services Policy-Making and Negotiations : Involving Civil Society for Public Interest and Consumer Welfare

This case study examines how effectively different low and lower-middle income countries have leveraged civil society participation in policy-making and negotiations related to trade in services. Civil Society Organizations are a key pillar of the institutional trade in services landscape today, and their inclusive participation can be an invaluable asset for the government when properly designed. In particular, CSOs can be key partners in informing decisions and building the necessary broad-based ownership over new policies and negotiated outcomes.